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Sunday, December 8, 2013

Training And Development

Training and Development InterClean has recently bought another company EnviroTech and at the alike time, is changing the business strategy from offering not nevertheless products, but also full service comp unitynts and fosterage programs to our guests. done an organizational analysis, management has ascertained a indispensability to commove gross revenue groups in order to cookery ar for these changes. In casting a need for information for my team, I started with the organizational changes taking aim in InterClean. by dint of a demographics analysis, I determined that a few gross sales tie ins from EnviroTech are more(prenominal) proficient in customer services, whereas the sales associates on the sales team from InterClean are more proficient in closing the sale and not so much in customer service. The team is divers(prenominal) in nationality and in gender, which impacts productivity and teamwork culture. Another fact to consider is that this is a saucy team that has never worked to lollher as a team and several of the members revealed in the selection appendage through converse questions that their teamwork skills need development. In a sales occupation, a war-ridden nature becomes established, which also breaks down the desire team culture.
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I completed the operations analysis by collecting schooling available supporting the sales associate position. The information obtained accommodate the completed job analysis, the employee selection supporting and reports for both EnviroTech and InterClean regarding sales performance, and previously used performance standards as well as the defined job requir! ements and job duties. The information reviewed showed the sales team as below the newly unquestionable standards of performance to be successfully aligned with the companys strategic plans. For example, one of the revised standards of performance for a sales associate include communicating and sharing the vision of the prox for InterClean by pathetic self and others toward this vision through pose goals and...If you want to get a full essay, order it on our website: OrderCustomPaper.com

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